Privacy Policy

Who We Are

Our website address is: https://chillerroom.ae

Chiller Room is a UAE-based chiller room manufacturer and cold storage solutions provider serving commercial and industrial clients.

Information We Collect

We may collect personal information when you:

  • Submit a contact or inquiry form

  • Request a quotation or consultation

  • Contact us via phone, email, or WhatsApp

This information may include:

  • Name

  • Email address

  • Phone number

  • Company name

  • Project or service-related details

We collect only the information necessary to respond to inquiries and provide our services.

How We Use Your Information

We use collected information to:

  • Respond to inquiries and requests

  • Provide quotations and technical consultations

  • Communicate about services or projects

  • Improve our website and service quality

We do not sell, rent, or trade your personal data.

Comments

If visitors leave comments on the site (if enabled), we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help spam detection.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS), as visitors can download and extract this data.

Cookies

Our website may use cookies to:

  • Improve browsing experience

  • Remember user preferences

  • Analyze website traffic

You can control or disable cookies through your browser settings.

If you submit a form, cookies may save your details for convenience. These cookies typically last for a limited period.

Embedded Content from Other Websites

Pages on this site may include embedded content (e.g., videos, maps). Embedded content behaves the same as if the visitor has visited the other website.

These websites may collect data about you, use cookies, and track interaction.

Who We Share Your Data With

We do not share personal data with third parties except:

  • When required to respond to your request

  • When legally required

  • For basic spam detection and security services

How Long We Retain Your Data

  • Inquiry and contact form submissions are retained for internal records and follow-up purposes.

  • We retain data only as long as necessary for business or legal reasons.

You may request deletion of your personal data at any time.

What Rights You Have Over Your Data

You have the right to:

  • Request a copy of your personal data

  • Request correction or deletion of your data

  • Withdraw consent for data processing

To exercise these rights, contact us using the details below.

Where Your Data Is Sent

Visitor submissions may be checked through automated spam detection services to maintain site security.

Contact Information

If you have questions about this Privacy Policy or your data, contact us at:

📧 sales@chillerroom.ae
📞 +971 50 175 2255